
Privacy Policy
Who we are
Spectra operates as a multidisciplinary service provider offering construction, safety, and environmental solutions throughout the UK. For any privacy or data protection queries, you can contact us at:
Personal data we collect
We may collect and process the following types of personal information.
Information you provide directly
- Name, job title and contact information
- Email address and telephone number
- Project or service enquiry details
- Billing, payment, and invoicing information
- Any documents you submit to us
- Recruitment information (CVs, qualifications, right-to-work evidence)
The enquiry form on this website asks for your name and email address, which are required, and your telephone number, company, site location, the service you are interested in, and a description of the project, all of which are optional. Anything you type into the project description reaches us as you wrote it, so please do not include health information or other sensitive details there.
Information we collect automatically
- Website usage data, through Google Analytics, and only if you accept analytics cookies
- Browser and device information, collected by the same analytics tools and on the same basis
- Cookie-based activity (see the Cookies section)
This website does not record your IP address in its own records. Our hosting provider keeps standard server access logs, which do contain IP addresses, for security and diagnostics.
Information received from third parties
- Main contractors, local authorities, consultants or partners you are working with
- Training and accreditation bodies
- Regulatory bodies (e.g., HSE, Environment Agency)
How we use your personal data
We use personal information for purposes including:
- Responding to enquiries and providing quotations
- Delivering our services and managing projects
- Maintaining compliance documentation (e.g., CAR2012, HSG 264, fire protection certification)
- Managing contractual and financial relationships
- Health and safety records, audits, and site access requirements
- Customer service, aftercare and warranty support
- Improving website performance and user experience
- Recruitment and HR administration
- Meeting legal, regulatory and insurance obligations
We will only process your data where we have a legal basis, such as consent, performance of a contract, legal obligation, or legitimate business interest.
Sharing your personal data
We do not sell or licence your personal data to third parties. We may share information with:
- Subcontractors or service partners involved in your project
- UKAS-accredited testing laboratories
- Regulatory bodies such as the HSE or local authorities
- Insurance providers and auditors
- IT providers and secure third-party storage solutions
- Professional advisers (lawyers, accountants, consultants)
Any third party we work with must comply with GDPR and handle your data securely.
Providers used by this website
Running the website itself involves a small number of providers, who receive data from your visit:
- Google, for Analytics, for the map on our contact page, and for the reCAPTCHA spam protection on our enquiry form. Analytics and the map run only if you agree to the matching cookie category.
- Hike SEO, a search optimisation platform, which runs only if you accept analytics cookies.
- Resend, which delivers enquiry form submissions to our inbox by email.
Our Cookie Policy sets out what each of these places in your browser and how to refuse it.
International transfers
We do not routinely transfer data outside the UK. If a transfer is required (e.g., cloud storage), we ensure appropriate safeguards are in place such as adequacy decisions or Standard Contractual Clauses (SCCs).
Data retention
We retain personal data only as long as necessary for:
- Contractual requirements
- Legal and regulatory compliance
- Warranty, certification and audit purposes
- Legitimate operational needs
Typical retention periods range from 1 to 10 years, depending on the type of record.
How we protect your data
We implement strict technical and organisational measures, including:
- Secure servers and encrypted data storage
- Access controls and authentication
- Staff training on data protection and confidentiality
- Secure disposal of documents and digital files
- Regular audits and compliance checks
Your rights under UK GDPR
You have the following rights:
- Access, request a copy of your personal data
- Rectification, correct inaccurate or incomplete information
- Erasure, request deletion of your data (where lawful)
- Restriction, limit how your data is processed
- Objection, object to processing based on legitimate interest
- Data Portability, request data be transferred to another provider
- Withdraw Consent, where processing is based on your consent
To exercise your rights, contact: info@spectraholdings.co.uk
Complaining to the regulator
If you are unhappy with how we have handled your personal data you can complain to the Information Commissioner's Office, the UK supervisory authority, at ico.org.uk or on 0303 123 1113. We would rather you came to us first, so we have the chance to put things right.
Cookies
When you first visit this website we ask which cookies you are willing to accept. Nothing beyond the strictly necessary is set until you choose, and you can change your mind at any time using the Cookie settings tab at the foot of every page.
We group cookies into four categories:
- Strictly necessary, which cannot be switched off. This is the cookie that remembers your cookie choice, and the spam protection on our enquiry form.
- Analytics, which tell us which pages are read and where visitors leave.
- Functional, which cover the Google map on our contact page.
- Marketing, which control the advertising features in Google Analytics. We do not run any advertising or social media tracking pixel on this site.
Our Cookie Policy lists every cookie by name, says who sets it and how long it lasts, and explains how to refuse or remove them.
Links to third-party websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
Updates to this Privacy Policy
We may update this policy occasionally. The latest version will always be available on our website with the updated date displayed at the top.
Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Questions About This Policy?
If anything here needs clarifying for your own compliance file, ask and we will come back to you.
Contact Spectra today for trusted expertise in asbestos, demolition, fire protection, and environmental safety.
Prefer to speak to someone now? Call 01268 534380.
